For Referrers & GPs

Wisemind & Body provides individual psychological therapy for adolescents and adults in Southport and across the Gold Coast. We welcome referrals from GPs, specialists and other health professionals.

We accept referrals through Medical Objects or email and can communicate with referrers through Medical Objects to support coordinated care. In-person and telehealth appointments are available across the week.

How to Refer

Send your referral through Medical Objects or email. For help choosing a clinician or checking current availability, please contact our admin team.

Referral Options

Medical Objects
We accept electronic referrals and can communicate with referrers through Medical Objects. Please contact our admin team if you need help locating our practice in the directory.

Email
admin@wisemindandbody.com

Referral Enquiries
07 5638 3250

What to Include

To help us review the referral and plan care, please include:

  • Patient name, date of birth, address and contact details.
  • Reason for referral and relevant presenting concerns.
  • Relevant clinical history, medications and risk information.
  • Your contact details and any specific treatment goals.
  • For Medicare referrals, the number of sessions requested and the information outlined below.
  • Claim details or funding approval for insurer-funded referrals, where applicable.

Medicare Referral Requirements

For patients referred under Medicare’s Better Access initiative, please provide a signed and dated referral letter that clearly specifies the number of individual treatment sessions being requested.

Referral Checklist

  • Patient name, date of birth and address.
  • Presenting symptoms or diagnosis.
  • Current medications, including if none.
  • The number of individual treatment sessions requested.
  • For GP referrals, confirmation that a Mental Health Treatment Plan has been prepared.
  • Referring practitioner’s name, provider number and contact details.
  • Referring practitioner’s signature and the date of referral. Electronic signatures are accepted.

Number of Sessions

Initial course
A maximum of six individual sessions.

Further treatment
A new referral is needed for each subsequent course. Each course can include up to six sessions, subject to the patient’s remaining annual entitlement.

Annual entitlement
Eligible patients can claim Medicare rebates for up to 10 individual sessions per calendar year, including sessions received from other providers.

For example, after six sessions in the same calendar year, a further referral may cover the remaining four sessions, if clinically appropriate.

A Mental Health Treatment Plan alone is not a referral. Please send the referral letter and, where available, a copy of the plan before the patient’s first appointment.